Drive-Through Procedure
A bank has recently announced the arrival of the new "Drive-Through" cash-point machine where users will be able to withdraw cash without having to leave their vehicle. To enable users to be able to utilize this new facility, the following procedures have been drawn up:
MALE PROCEDURE
- Drive up to cash machine
- Wind down window
- Insert card and enter PIN
- Enter amount of cash to withdraw
- Retrieve card, cash and receipt
- Wind up window
- Drive off
FEMALE PROCEDURE
- Drive up to cash machine
- Reverse back 1 metre to align window to machine
- Stall engine
- Wind down window
- Enter handbag and remove make-up bag and locate card
- Attempt to insert card into machine Open door to allow easier access to machine, due to distance from car to machine Insert card
- Re-enter handbag to find cigarette packet with PIN number written on inside
- Insert PIN, press cancel and re-enter PIN
- Enter amount of cash to withdraw
- Check make-up and hair in rear view mirror
- Retrieve cash and receipt
- Locate purse and place cash inside
- Put away receipt
- Check make-up again
- Drive forward for 2 metres
- Reverse back to cash machine
- Retrieve card
- Stall engine
- Restart engine and drive off
- Drive for 3 miles
- Release hand-brake